Help Desk Technician i

About the Role

NOC ENGINEER POSITION

This position is primarily responsible for working on a team within the NOC. This position will handle technical support

requests directly from customers as well as escalation from other team members and field engineers. Our engineers are

responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem

identification and resolution activities, as well as growing and developing the organization's perception with existing

customers through exceptional customer service. This position will also assist the NOC engineers with handling any kind

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.